Frequently asked questions.

Each pouch is a complete base: 410 to 420 calories depending on flavor, 28g protein, 72g carbs, 0g fat, 0g added sugar. Eat it on its own, or build on it with whatever's in your fridge.

Grass-fed collagen and organic chicken broth, cooked into the rice itself. Nothing is dusted or sprayed on after.

Original tastes like rice cooked in chicken broth, because it is. Savory and ready to eat as is. Unseasoned is a plain base for your own sauces and spices.

Microwave: Tear the top of the pouch to vent. Microwave for 90 seconds, stir, and enjoy. Caution: contents may be hot.

Stovetop: Add 2 tablespoons of water to a pan. Heat over medium, stirring frequently until warmed through.

No. Batch can be stored in your pantry or anywhere at room temperature. Each pouch is shelf stable for up to 12 months. Once opened, refrigerate and eat within 5 days.

Batch is made with organic ingredients and is gluten free, with no seed oils and nothing artificial. The rice is grown in the Arkansas Delta, and Batch is manufactured in the USA using domestic and imported ingredients.

Subscribe and save 20% on every order, not just the first one. Your Batch ships automatically each month with free shipping, always at the subscriber price. Manage everything from your account: swap flavors, change pack size, skip a month, pause, or reschedule a delivery whenever you want. No commitments, no minimums, no cancellation fees.

Cancelling stops future renewals only. It doesn't cancel orders that have already been processed. Once an order is processing or has shipped, it can't be cancelled, changed, or refunded. To skip or cancel an upcoming box, make changes in your account portal before your next renewal date.

Because Batch is a food product, all sales are final. We aren't able to accept returns, offer exchanges, or issue refunds based on taste or preference. This keeps every pouch we ship sealed and safe. Orders that are processing or have shipped can't be cancelled, changed, or refunded.

Contact us within 7 days of delivery with your order number and a photo of what you received, and we'll make it right with a replacement or store credit for verified issues.

Check with household members, neighbors, and your carrier first. Packages are sometimes marked delivered a day early. Once the carrier confirms delivery, Batch isn't responsible for lost or stolen packages, but reach out and we'll help where we can. Carrier delays in transit are outside our control.

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